Terms of Service

1. Who you are dealing with

Company

Neural Agents SA (Corporation (société anonyme)), trading as Sendascale

Address

c/o Rudy Perez, Avenue de l'Ermitage 32, 1224 Chêne-Bougeries, Switzerland

Company number (UID)

CHE-274.397.263

Contact

rudy@sendascale.com

2. The free report, and what it is

The report puts buying questions to ChatGPT and shows you the answers, along with which businesses were named in them and whether yours was one.

It is a snapshot taken on one date. ChatGPT does not answer the same way twice: the same question can return different businesses for a different person, a different country, or the same person a week later. We show you the date and the exact questions for that reason.

The report is free, it is yours to keep, and it comes with no obligation to buy anything.

We use the details you give with it to send the report and to follow up about it, by email and by phone if you left a number. Tell us to stop and we stop. Everything we do with those details is set out in the privacy policy.

• It is not a ranking, a score, or a measurement of anyone's market position.
• It does not predict what ChatGPT will answer tomorrow.
• It does not promise that advertising will place you in any answer.

3. We are not OpenAI

Sendascale is independent. We are not affiliated with, endorsed by, or acting for OpenAI, and ChatGPT is OpenAI's trademark, not ours.

We buy advertising on their platform on your behalf, the same way any agency buys advertising on any platform.

4. The paid service

If you hire us, we build and run your ChatGPT ads campaign. The specifics of each engagement are set out in writing before anything runs.

• The advertising account is yours. It is opened in your name, you own it, and you keep it if we stop working together.
• Ad spend is paid by you, directly to OpenAI, on your own card. It is never included in our fee and on the flat fee model we take no share of it.
• Our fee follows one of two models: a flat monthly fee, or a base fee plus a performance share tied to what the campaign produces. Which one applies to you, and at what rate, is agreed in writing first.
• You can cancel at any time. We do not use lock in contracts. Fees already invoiced for a period that has started are not refunded.
• If your ads are not live within 7 days of your kickoff call, your first month is free. This applies where the delay is ours, and not where we are waiting on access, approvals or materials from you, or on a platform review by OpenAI.

5. What we need from you

• Accurate information about your business, your offer and your market.
• Access to the accounts and assets the campaign needs, within a reasonable time of us asking.
• Answers and approvals when they are needed, since a campaign waiting on a decision is not a campaign we can deliver on time.
• The right to use the brand materials you give us, for the purpose of running your campaign.

6. Results

We do not guarantee results. Nobody honest does. Advertising performance depends on your offer, your prices, your market, your competitors and what the platform does next, and most of that sits outside our control.

What we do commit to is the work: the build, the daily management, and telling you the truth about the numbers, including when they are bad.

7. Things outside our control

OpenAI sets its own advertising policies and can change them, reject an ad, restrict a category, change pricing, or suspend an account. Decisions like those are theirs.

We will tell you promptly, explain what it means, and do what can be done about it. We are not liable for the decision itself.

8. Who owns what

• You own your advertising account, your brand materials, and the ad copy and creative we produce for your campaign, once the invoices covering that work are paid.
• We keep our own methods, templates, internal tooling and anything we build that is not specific to you.
• We will not name you as a client publicly without your say so. Where a client has agreed, we say so.

9. Confidentiality

Each side keeps the other's non public information private and uses it only for the work. This lasts three years after we stop working together.

10. Acceptable use

Do not use this site or the report to do any of the following.

• Run it automatically at volume, scrape it, or resell what it produces.
• Submit a website you have no connection to in order to profile someone else.
• Attempt to break, overload or get around the limits on the service.
• Advertise anything that is illegal where it runs, or that breaks OpenAI's advertising policies.

How the limits work

Every report costs us money to produce, so we cap how many can be run from one address in a day and how many the tool produces in total in a day. Hit a cap and you are asked to come back later rather than refused outright. We can also refuse or withdraw access where the tool is being misused.

11. Liability

The free report is provided as it is, with no warranty of any kind.

For the paid service, and to the fullest extent the law allows, our total liability for any claim is limited to the fees you paid us in the three months before the claim arose. We are not liable for lost profits, lost revenue, lost data, or indirect losses.

Nothing here limits liability that cannot be limited by law, including for intent or gross negligence.

12. Ending it

Either side can end the engagement at any time in writing. We will hand over the account, the campaign structure and anything else that is yours in a usable state, and we will not hold your account hostage over an invoice dispute.

We may stop working with a client who asks us to do something illegal, dishonest, or against the platform's policies. That is the one case where we end it without notice.

13. Law and courts

Swiss law applies. The courts of Geneva, Switzerland have jurisdiction, unless mandatory law in your own country gives you the right to sue where you live.

14. Changes

We can update these terms. The date at the top changes when we do, and current clients are told by email before a change affects them.